Library gurus: Reservation question

Phil Florian · Post by **Phil Florian** » Fri Aug 17, 2007 12:12 pm

I would post this under the Library section but it appears that section of the 'Deck is about announcements and no discussion. So when should I give up on a book (or books, in my case) on the reserved list? I had one book on there for nearly 2 months (and was considered #1 in queue, according to the OPAC system) and finally just went and bought it and took it off Hold. I have 2 more on there that I eventually want to read and are noted as "available" in the system, yet I am again at head of queue waiting. When do books get replaced or taken out of the system if they are lost or stolen? Just curious what folks thought on this before I headed to Rocky River library for the books (as I know they have them but want to keep with the home team, if possible!

).

Thanks!

dl meckes · Post by **dl meckes** » Fri Aug 17, 2007 12:45 pm

I'd call and ask.

It may be difficult to track stolen books if they were never checked out.

Kim Senft Paras · Post by **Kim Senft Paras** » Fri Aug 17, 2007 12:53 pm

Several of our collections i.e. back titles of adult science fiction, juvenile fiction and non-fiction, are still in storage at OMNI. Library patrons may call the library and request information about titles they have on hold.
We will make every attempt to get the books needed by our patrons. Thank you you your patience.

Mr. Florian, please call me at your convenience and we will discuss the titles in question.

Kim Senft Paras · Post by **Kim Senft Paras** » Fri Aug 17, 2007 12:54 pm

p.s. My telephone number is 216.226.8275 x 102

Thank you,
Kim Senft Paras
Deputy Director
Lakewood Public Library

Ivor Karabatkovic · Post by **Ivor Karabatkovic** » Fri Aug 17, 2007 1:08 pm

look at that, first class service!

you can't beat that!

Bryan Schwegler · Post by **Bryan Schwegler** » Fri Aug 17, 2007 3:43 pm

Is there a way to remove books from the catalog that are not available due to storage?

Kim Senft Paras · Post by **Kim Senft Paras** » Fri Aug 17, 2007 4:46 pm

I appreciate your suggestion and again apologize for delays in acquiring reserved materials. The time and expense to perform this bibliographic work would be considerable. We expect to have the entire collection available the beginning of the year.

Again, patrons may call the library to discuss any concerns they might have about their materials requests.

Thank you.

Kim Senft Paras
Deputy Director
Lakewood Public Library
216.226.8275 x 102

Phil Florian · Post by **Phil Florian** » Fri Aug 17, 2007 8:48 pm

Wow, as Ivor said, THAT is service! I also received a phone message at my home number about 20 minutes after I posted this. She noted these were still in storage. How cool is that?

Next time, I will call directly for sure.

Thanks!

Phil

dl meckes · Post by **dl meckes** » Fri Aug 17, 2007 10:07 pm

Heck, Phil, if you need it, they'll even bring to books right to you (if it isn't in storage...).

Phil Florian · Post by **Phil Florian** » Sat Aug 18, 2007 7:25 am

dl meckes wrote:Heck, Phil, if you need it, they'll even bring to books right to you (if it isn't in storage...).

No....way...

dl meckes · Post by **dl meckes** » Sat Aug 18, 2007 7:47 am

Well, you have to be sick or unable to get to the library, but...

Bryan Schwegler · Post by **Bryan Schwegler** » Sat Aug 18, 2007 8:06 am

Kim Senft Paras wrote:I appreciate your suggestion and again apologize for delays in acquiring reserved materials. The time and expense to perform this bibliographic work would be considerable. We expect to have the entire collection available the beginning of the year.

Again, patrons may call the library to discuss any concerns they might have about their materials requests.

Thanks Kim, wasn't sure how easy that would be. Glad to know everything should be available in the next few months...