HDTV/Internet/phone service
Posted: Sat Apr 24, 2010 3:25 pm
I received notice that Cox is discontinuing usenet service. I know this is common among ISPs, as few of their subscribers use the service, and it is available through specialist companies. What set me off is that Cox is eliminating a service that is valuable to me, without decreasing my premium, while retaining services that are of no use to me. When I objected, they were nonresponsive. They run their cable system the same way, charging for hundreds of channels, at least half of which I would bet no-one watches, and don't even provide a way to completely block any channel (if you use the kid filter, that channel still takes up a space with a screen showing that it is blocked. I don't want to know that girls and goats is running on a channel I don't subscribe to; just flipping past it exposes you to it, and my remote is wearing out, not to mention my finger.
I decided to investigate dumping Cox, but the only other company I found that offers a similar bundle of services was AT&T, whose web site is so convoluted that there is no way to figure out the cost of their bundle, short of putting yourself in the hands of a salesman. I did chat with one of their experts. I asked if they included usenet; he didn't know what that was, but checked with someone and admitted they don't offer it. I asked if they use a dish and he admitted they do; I'm not eager to have anyone nailing a dish on my roof, nor running a cable down the side of my house.
I looked into dumping the DVRs I pay Cox for, which are so primitive as to be almost useless, but apparently a decent DVR costs thousands. Now I'm reading about using my PC as a recorder. Vista seems to think it will work.
I'm not happy with the Cox service, and wonder how long the city of Lakewood will saddle us with this service. Certainly their franchise is not permanent.
What I am asking for here is for anyone who has local experience with another company that provides HDTV, high speed internet, and phone services. Please name that company, describe the quality of their service, and give me an idea what their service costs without the teaser rates they use in their ads. I am within range for ISDN service; the AT&T site made me figure that out about six times before I gave them the virtual digit.
I decided to investigate dumping Cox, but the only other company I found that offers a similar bundle of services was AT&T, whose web site is so convoluted that there is no way to figure out the cost of their bundle, short of putting yourself in the hands of a salesman. I did chat with one of their experts. I asked if they included usenet; he didn't know what that was, but checked with someone and admitted they don't offer it. I asked if they use a dish and he admitted they do; I'm not eager to have anyone nailing a dish on my roof, nor running a cable down the side of my house.
I looked into dumping the DVRs I pay Cox for, which are so primitive as to be almost useless, but apparently a decent DVR costs thousands. Now I'm reading about using my PC as a recorder. Vista seems to think it will work.
I'm not happy with the Cox service, and wonder how long the city of Lakewood will saddle us with this service. Certainly their franchise is not permanent.
What I am asking for here is for anyone who has local experience with another company that provides HDTV, high speed internet, and phone services. Please name that company, describe the quality of their service, and give me an idea what their service costs without the teaser rates they use in their ads. I am within range for ISDN service; the AT&T site made me figure that out about six times before I gave them the virtual digit.