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Truth About ER Services and Capabilities

Posted: Sun Oct 16, 2016 7:36 am
by Bridget Conant
The truth about what health care we are receiving at the phony ER is here. From a person who works there and sees, on a daily basis, the level of care provided.

CCF likes to brag about their services, but they do t deliver, and here is proof.

Previously, Lakewood Hospital was a good choice if you thought you were having a stroke - that is no longer the case.

And I understand that the "ER" is staffed with "rent-a-docs," doctors who are not directly employed by the Clinic and who take temporary assignments. We can all argue about the quality of the care.

But again, the reality is as Amy states. Take a read and really think about what we've got. We really have been cheated.


Amy Dilzell wrote:
I believe your contract for a mobile stroke lab may have been discarded...
I just recently learned from Cleveland Clinic personnel (they work at Main Campus) that the 2nd Mobile Stroke unit has been cancelled. The personnel that were going to school and training to be CT technologists for that unit are now being incorporated into the Main Campus CT units. They are being made to complete their training but WILL NOT have a job on a mobile stroke unit as planned. So it looks like 1 mobile stroke unit for the entire Cuyahoga County area is all there is going to be. I am not sure I would want to wait for the arrival of that. So Mr. Monahan is correct....there has been no Mobile Stroke Unit for Lakewood and, unless something changes drastically, there will never be one.
And:
The FHC/ER does not provide close to the same level of care as what we had (full service hospital/ER). The "old" ER provided high level care with specialty physicians coming into the ER to help treat and diagnose patients. All we have now is 1 ER physician per shift that has to deal with EVERYTHING. So patients that should be treated by, say an Orthopedic Surgeon, are not getting that. What you get is an ER physician setting/reducing said fracture and, if you need surgery to repair it, having to sit and wait hours to be transferred to another facility. (And pay that extra ambulance $) Now some fractures can wait and be splinted and patients sent on their way to be seen as an outpatient. But you better hope you don't think you will get in right away-the CCF Orthopedic Doctors usually can't get you for days, sometimes over a week, according to patients. Best bet is to try Orthopedic Associates for quicker care. Another example is MRI. In the "old" ER, MRI was on call after hours and could be called in for STAT exams, especially when it came to strokes. Now MRI is only open M-F till 5:30 pm. So, if you need to get a STAT MRI after those hours (or before if the techs were made to leave early because they weren't busy), you have to be TRANSFERRED to another facility and that STAT exam ends up taking hours to get done as opposed to 1 hour in the "old" ER.
And FHC patients getting preferential treatment and a guaranteed bed at Fairview?!! :lol: :lol: How about patients being transferred to SOUTHPOINTE because there are no beds at Fairview-it has happened a few times. How about waiting 8,9 hours for a bed TO OPEN UP at either Fairview OR Lutheran? Happens weekly....how about patients with mental health issues waiting 24, 28 hours for a bed, usually winding up at MARYMOUNT? Happens weekly... So I guess what I am trying to say is, THERE IS NO GUARANTEE you will be admitted to Fairview or Lutheran.
Not the quality care we were guaranteed, not even close...