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Library gurus: Reservation question
Posted: Fri Aug 17, 2007 12:12 pm
by Phil Florian
I would post this under the Library section but it appears that section of the 'Deck is about announcements and no discussion. So when should I give up on a book (or books, in my case) on the reserved list? I had one book on there for nearly 2 months (and was considered #1 in queue, according to the OPAC system) and finally just went and bought it and took it off Hold. I have 2 more on there that I eventually want to read and are noted as "available" in the system, yet I am again at head of queue waiting. When do books get replaced or taken out of the system if they are lost or stolen? Just curious what folks thought on this before I headed to Rocky River library for the books (as I know they have them but want to keep with the home team, if possible!
).
Thanks!
Posted: Fri Aug 17, 2007 12:45 pm
by dl meckes
I'd call and ask.
It may be difficult to track stolen books if they were never checked out.
Library gurus: Reservation question
Posted: Fri Aug 17, 2007 12:53 pm
by Kim Senft Paras
Several of our collections i.e. back titles of adult science fiction, juvenile fiction and non-fiction, are still in storage at OMNI. Library patrons may call the library and request information about titles they have on hold.
We will make every attempt to get the books needed by our patrons. Thank you you your patience.
Mr. Florian, please call me at your convenience and we will discuss the titles in question.
Library gurus: Reservation question
Posted: Fri Aug 17, 2007 12:54 pm
by Kim Senft Paras
p.s. My telephone number is 216.226.8275 x 102
Thank you,
Kim Senft Paras
Deputy Director
Lakewood Public Library
Posted: Fri Aug 17, 2007 1:08 pm
by Ivor Karabatkovic
look at that, first class service!
you can't beat that!
Posted: Fri Aug 17, 2007 3:43 pm
by Bryan Schwegler
Is there a way to remove books from the catalog that are not available due to storage?
Library gurus: Reservation question
Posted: Fri Aug 17, 2007 4:46 pm
by Kim Senft Paras
I appreciate your suggestion and again apologize for delays in acquiring reserved materials. The time and expense to perform this bibliographic work would be considerable. We expect to have the entire collection available the beginning of the year.
Again, patrons may call the library to discuss any concerns they might have about their materials requests.
Thank you.
Kim Senft Paras
Deputy Director
Lakewood Public Library
216.226.8275 x 102
Posted: Fri Aug 17, 2007 8:48 pm
by Phil Florian
Wow, as Ivor said, THAT is service! I also received a phone message at my home number about 20 minutes after I posted this. She noted these were still in storage. How cool is that?
Next time, I will call directly for sure.
Thanks!
Phil
Posted: Fri Aug 17, 2007 10:07 pm
by dl meckes
Heck, Phil, if you need it, they'll even bring to books right to you (if it isn't in storage...).
Posted: Sat Aug 18, 2007 7:25 am
by Phil Florian
dl meckes wrote:Heck, Phil, if you need it, they'll even bring to books right to you (if it isn't in storage...).
No....way...
Posted: Sat Aug 18, 2007 7:47 am
by dl meckes
Well, you have to be sick or unable to get to the library, but...
Re: Library gurus: Reservation question
Posted: Sat Aug 18, 2007 8:06 am
by Bryan Schwegler
Kim Senft Paras wrote:I appreciate your suggestion and again apologize for delays in acquiring reserved materials. The time and expense to perform this bibliographic work would be considerable. We expect to have the entire collection available the beginning of the year.
Again, patrons may call the library to discuss any concerns they might have about their materials requests.
Thanks Kim, wasn't sure how easy that would be. Glad to know everything should be available in the next few months...